Safety & Compliance

Safety & Certificates

Your safety is the foundation of everything we do. Here is our commitment in full transparency.

Credentials

Our Licences & Certificates

Every certificate listed here is current, verified and available on request.

SHGM Pilot Licence

All Güvercin Balloons pilots hold current balloon pilot certificates issued by the Turkish Civil Aviation Authority (SHGM), renewable annually.

Valid & Current

Operator Certificate

Güvercin Balloons holds a valid SHGM Commercial Balloon Operator Certificate, authorising commercial passenger flights over Turkish airspace.

Valid & Current

Third-Party Insurance

Full third-party liability insurance for all passengers, per international civil aviation standards. Coverage documents available on request.

Valid & Current

Balloon Airworthiness

Each balloon envelope and burner assembly undergoes annual inspection by SHGM-approved maintenance engineers. Certificates kept on file.

Valid & Current

First Aid Certification

All crew members hold current Red Crescent or equivalent first-aid certifications. Chase vehicles carry full first-aid kits at all times.

Valid & Current

TripAdvisor Certificate of Excellence

Awarded annually based on consistently outstanding reviews from verified guests across multiple years.

Award Holder
Safety Process

What Happens Before Every Flight

01

Meteorological Review

Wind data from 3 independent weather services is reviewed at 03:30. If sustained winds exceed safe parameters, the flight is postponed.

02

Equipment Pre-Check

Basket, envelope, burner, fuel system and all safety equipment is inspected by the ground crew before inflation begins.

03

Guest Safety Briefing

Every passenger receives a mandatory safety briefing covering boarding position, in-flight conduct, landing brace position and emergency exits.

04

In-Flight Monitoring

The pilot continuously monitors altitude, wind speed and direction. Chase vehicle maintains visual contact throughout the flight.

05

Landing Coordination

The landing zone is selected dynamically based on current wind conditions. Chase crew prepares the landing site before touchdown.

06

Post-Flight Review

Each flight is logged and reviewed. Any equipment abnormalities are flagged for inspection before the next flight.

Safety Questions

Safety FAQs

Since our founding in 2010, we have maintained a perfect safety record across thousands of flights. Our rigorous pre-flight procedures and experienced pilots ensure every flight meets the highest standards.

Our pilots are trained to handle changing conditions. If conditions change during flight, the pilot will choose the safest available landing zone. All our pilots have completed emergency response training.

Yes, absolutely. Contact us via email or WhatsApp and we will share copies of all current certificates and insurance documents.

Fly With Complete Confidence

Safety, experience and passion — every flight, every time.