Personal Data Protection Notice (KVKK) – Güvercin Balloons

1. Data Controller

Under Turkish Personal Data Protection Law No. 6698 ("KVKK"), Güvercin Balloons acts as the data controller for the processing of your personal data. Contact: fly@guvercinballoon.com

2. Personal Data Processed

Identity data: First name, last name
Contact data: E-mail address, phone number
Booking data: Selected tour, date, guest count, country
Technical data: IP address, browser information (anonymous)

3. Purposes and Legal Grounds for Processing

Your personal data is processed for the following purposes and legal grounds:

Managing booking operations (KVKK Art. 5/2-c – performance or establishment of a contract)
Communication and information updates (KVKK Art. 5/2-c)
Compliance with legal obligations (KVKK Art. 5/2-c)
Improving customer satisfaction (KVKK Art. 5/2-f – legitimate interest)

4. Transfer of Personal Data

Your personal data may be shared with payment processors, e-mail service providers, and authorized public institutions where required by law. Your data is never sold to third parties.

5. Retention Period

Booking-related records are retained for 7 years in accordance with Turkish tax and commercial legislation. Contact requests that do not result in a booking are deleted after 12 months.

6. Your Rights Under KVKK

In accordance with Article 11 of KVKK, you have the following rights:

To learn whether your personal data is processed
To request information if your data has been processed
To request correction or deletion of your data
To object to processing and request data portability where applicable